Legal

Privacy Policy

Last updated: 7 February 2026

1. Introduction

CDD Detailing ("we", "our") respects the privacy of your personal data. This privacy policy explains how we collect, use, store and protect your information when you visit our website (cdddetailing.ro) or use our auto detailing services. We comply with the General Data Protection Regulation (GDPR — EU Regulation 2016/679) and applicable Romanian legislation.

2. Data Controller

The personal data controller is: CDD AUTO DETAILING SRL Tax ID (CUI): 35742819 Trade Registry: J12/935/2016 Strada Tulgheșului 18A, Cluj-Napoca, 400388, Cluj County, Romania Phone: +40 752 317 794 Email: office@cdddetailing.ro

3. Personal Data Collected

We collect the following categories of personal data: • Contact data: name, email address, phone number — when you contact us through the website form, phone or WhatsApp. • Vehicle data: make, model, year of manufacture — necessary for providing detailing services. • Technical data: IP address, browser type, screen resolution, pages visited — collected automatically for traffic analysis and website improvement. • Payment data: processed by third-party providers (we do not store card data on our servers).

4. Purpose of Data Processing

We process your personal data for the following purposes: • Providing the requested auto detailing services. • Communicating with you regarding appointments, confirmations and service updates. • Sending offers or news (only with your explicit consent). • Improving the website and user experience. • Complying with legal obligations. Legal bases: consent (Art. 6(1)(a) GDPR), contract performance (Art. 6(1)(b) GDPR), legitimate interest (Art. 6(1)(f) GDPR), legal obligation (Art. 6(1)(c) GDPR).

5. Cookies

Our website uses cookies to function properly and improve your experience. Strictly necessary cookies: essential for website operation (language preferences, cookie consent). Cannot be disabled. Functional cookies: allow experience personalisation (saved preferences). Analytics cookies: help us understand how the site is used. We use anonymous, aggregated data. You can manage cookie preferences through the cookie banner displayed on your first visit or through your browser settings.

6. Data Sharing with Third Parties

We do not sell your personal data to third parties. We may share data with: • Vercel — website hosting. • Google Maps — displaying the map with our workshop location. • WhatsApp (Meta) — message communication. Each third-party provider has its own privacy policy and is required to protect data in accordance with GDPR.

7. Your Rights

Under GDPR, you have the following rights: • Right of access — you can request a copy of the personal data we hold about you. • Right to rectification — you can request rectification of inaccurate data. • Right to erasure — you can request deletion of personal data ("right to be forgotten"). • Right to restriction — you can request limitation of data processing. • Right to portability — you can request transfer of data to another controller. • Right to object — you can object to processing based on legitimate interest. • Right to withdraw consent — at any time, without affecting the legality of prior processing. To exercise these rights, contact us at office@cdddetailing.ro. We will respond within 30 days.

8. Data Retention

Personal data is stored only for the period necessary to fulfil the purposes for which it was collected: • Contact and appointment data: 3 years from the last service provided. • Accounting and tax data: 10 years (as required by Romanian tax legislation). • Technical data (cookies, analytics): maximum 12 months. After the retention period expires, data is deleted or anonymised.

9. Data Security

We protect your data through: • SSL/TLS encrypted connection across the entire site. • Restricted data access only to authorised personnel. • Hosting on secure infrastructure (Vercel). • Regular platform security updates.

10. Policy Changes

We reserve the right to update this privacy policy. Any changes will be published on this page with the update date. We encourage you to check this page periodically.

11. Contact

For any questions or requests related to personal data protection: CDD AUTO DETAILING SRL Tax ID (CUI): 35742819 Trade Registry: J12/935/2016 Strada Tulgheșului 18A, Cluj-Napoca, 400388, Cluj County, Romania Phone: +40 752 317 794 Email: office@cdddetailing.ro You also have the right to file a complaint with the National Supervisory Authority for Personal Data Processing (ANSPDCP) — www.dataprotection.ro.